English
You are here: Home » Service

Pre-sale Service

 Visit water and beverage project factory which bought mars comppany machines
 Provide Machine and production line layout drawing, bottle & label design, water quality analysis report and solutions.
 Customized service for machine and products.
 24hour Online Service (Generally China time 06:00am-23:00pm)
 Booking service for air ticket and hotel.
 Airport/Train Station/Bus Station transfer service for free

After-sales Service

24 Months Warranty

The spare parts are free during warranty period. All spare parts will be supplied in cost price after warranty period.

Remote Services

Solve basic questions by telephone, email, online, video call and so on.The engineers go to user factory for service machine 24hour Online service.

Engineers Available To Service  Machine Oversea

Engineer can go to user factory for installation and debugging machines. Teach how to operate and maintain machines. Machine operation manuals will be provided.

Overseas Service Center And Third Party Support Available

Mars packing machinery
have oversea service center, the users can get technical support from the overseas service center.
The spare parts are free during warranty period. All spare parts will be supplied in cost price after warranty period.